Politique de résiliation
CANCELLATION POLICY
Certain items in our store may be offered as subscriptions, pre-orders, or try-before-you-buy purchases. This cancellation policy explains how you can modify or cancel these types of purchases.
Subscriptions
When you purchase a subscription, you will receive recurring deliveries. These are based on the duration and frequency of the subscription plan you selected.
Your payment details will be stored securely, and you will be charged for each delivery unless you choose to pay in advance.
Some subscriptions may automatically renew at the end of their term. If you do not wish to renew your subscription, you may cancel it at any time.
If you would like to cancel or modify your subscription, you can do so at any time. Your order confirmation emails contain links to your order, where you can manage your subscription directly.
Please refer to our Return & Refund Policy for more information regarding returns and refunds.
Pre-Orders
When you purchase a pre-order item, you are buying a product that is currently out of stock or will soon become available.
We may collect no payment or only a partial deposit at the time of purchase, save your payment method, and charge the full amount or remaining balance at a later date.
You may cancel a partially paid pre-order that has not yet been processed. Once the order has been processed, it can no longer be canceled. However, you may still request a full or partial refund in accordance with our Return & Refund Policy.
Please refer to our Return & Refund Policy for more details regarding returns and refunds.
Try Before You Buy
When you place a try-before-you-buy order, we authorize your payment method before fulfilling the order.
You will have a specific period of time to decide whether you would like to keep the item. Once that period expires, if the item has not been returned, we will charge your payment method for the full amount.